A person wades across a shaded forest creek towards a small waterfall. Patient at home, warm afternoon light. Misty rainforest valley at dawn, silhouette in the foreground, palms catching first light. Dark forest trunks at dusk with a few green leaves catching the light. Figure walking through a green pasture at dusk. Dark blue surf with white foam rolling across the frame.

Good nature. Good medicine. Good people.

Schedule your $0 initial consult today.

  • Australia wide telehealth
  • No credit card required
  • No commitment
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Already a patient? Log in to your portal

  • Start online

    Suitability check and consult booking.

  • Initial consult

    $0

    Your nurse call and your first doctor consult.

  • Between consults

    Ongoing

    We check in and stay reachable when you need us.

  • Follow up consults

    $28

    For existing patients, booked in your portal.

Good things

Three words we keep coming back to.

An Australia wide telehealth clinic, with clinicians who stay alongside you well beyond your first consultation. Our team is here for the unhurried conversation you deserve.

Sunlit surf breaking over dark rocks. Soft motion-blur of pink flowers among green foliage. Single grass seed-head in low evening sun. Leaf macro with sunlit pinholes in dark green.

I. Good Nature

In us. Around us. Between us. The starting point of feeling well is remembering we're part of something living.

Hands preparing fresh vegetables and herbs. Open hands with soil and seeds, pink flowers blurred behind. Fresh-pulled ginger and turmeric rhizomes cradled in hands. Hand reaching toward two ripe green passionfruit, low warm sun.

II. Good Medicine

Food. Sun. Sleep. Earth under our feet. Animals at our side. People we love. And, where needed, considered care from a practitioner who's listened.

Gardener tending plants in a greenhouse. Older woman laughing with open hands in a flowering garden. Two men with their dogs against a sunlit wall. Runner on a tree-lined dirt path, motion-blurred greens, mid-stride.

III. Good People

What grows when both are present. The people we're becoming, and the community we're building together.

The path in

An easy place to begin.

Come as you are, at your own pace. We'll be here for the first conversation, and every one after it.

  1. Suitability screening. A 2 minute anonymous check, no email needed.
  2. Sign consent. Your secure record is set up and you agree to how we work.
  3. Book your appointment. Your initial consult is $0, with no credit card needed.
  4. Complete intake form. Your medical history, ready for your practitioner before you meet.

Then a registered nurse calls you, at the time you chose.

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See how it works, step by step

Elder in beret and sweater, weathered face in warm side-light. A man in a grey shirt mixes paint on a wooden palette in a timber room, with a guitar out of focus in the foreground. Elder with long greying dreadlocks in profile, soft side light. A weathered hand reaches out over sunlit grass in hazy morning light. A man in a dark singlet holds a side stretch on the sand in late afternoon light, looking upward.

We come from advocacy.

Many of us were on the patient and carer side of this story long before we built the clinic, and we've seen loved ones go without. Reform didn't happen by accident. Patients, carers, doctors, nurses, and advocates fought for years to change the law. We've built this clinic to honour that work, and to keep moving in the right direction.

Access like this depends on good regulation, and we're glad of it. Every doctor and nurse here is registered with Ahpra, the national body that registers Australian health practitioners.

Simple pricing, set out before you start.

Woman in a garden reaching up to a flowering bougainvillea.

Your initial consult is $0, and you can book it without a credit card. Follow up consults are $28 each. Consultation fees cover the consultation only. If a prescription is written, the pharmacy tells you the cost first, and once you've paid, they post it to your door.

  • $0 initial consult no credit card required
  • $28 follow up consults for existing patients
  • Every state and territory one clinic, Australia wide
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See what each fee covers

What we stand for

The world doesn't need more reasons to be careless with strong things.

Plants have been part of how people heal for as long as people have been healing. Most of the world's traditional medicine systems include them somewhere. That history asks something of anyone working in this space today. To take it seriously. To use the word medicine carefully. And to bring the same kind of attention people have always brought to powerful things.

It took a long road for this kind of care to exist in Australia at all. Patients, carers, doctors and advocates pushed for it for decades. There's quiet relief in being able to offer this care in a properly regulated environment. Time is what we have. The work here is in service of that: yours, ours, your doctor's, your family's.

Clinical care

  • 01 Appointments focused on patient care and advocacy.
  • 02 A nurse and a doctor at your first consult, thinking it through together.
  • 03 Every prescribing decision is written down, with the reasoning behind it.
  • 04 We talk on the phone. No text-only or fill-in-a-form prescribing.
  • 05 We check in with you regularly, with care and support.
  • 06 If you'd like us to keep your GP in the loop, we will.

How dispensing works

If a prescription is written, we send it to a pharmacy we suggest, and they post it to your door. If you'd rather use another licensed Australian pharmacy, just ask and we'll send your script there.

  • 01 If a prescription is written, it goes electronically, straight to the pharmacy.
  • 02 The pharmacy tells you the cost first, and once you've paid, they post it to your door.
  • 03 Repeats and ongoing supply are looked after by the dispensing pharmacy.
  • 04 Prefer a different licensed Australian pharmacy? Just let us know, and we'll send your script there.

When you're ready

No clock on the wall.

Nurses and doctors meet with you, take a full history and talk through your goals. Consultations happen by phone. Whatever the right call turns out to be, you'll come away with a clear next step.

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The questions we hear most.

Still wondering about something? Send us a message and a person from our team will reply. Get in touch

See the full FAQ

  • How does a High Ground consult work?

    You complete a 2 minute anonymous questionnaire, book a nurse call and fill in a short intake form. A registered nurse calls you at the time you chose, then books your doctor consult with you at the end of the call. See how it works.

  • Do I need a referral from my GP?

    No. You can book directly online. See how it works.

  • Does the fee depend on what my doctor decides?

    No. Your doctor makes a clinical decision about your care and records the reasoning behind it. The fee is the same whatever they decide.

  • Who can use High Ground?

    Adults aged 18 and over who are in Australia, in every state and territory.

  • How long does a consult take?

    Each call with High Ground usually takes 15 to 20 minutes, and runs as long as your care needs.

  • Can I choose my pharmacy?

    Yes. You choose the licensed Australian pharmacy for any prescription. High Ground can suggest one, or you can name your own. See how it works.

  • How do I make a complaint?

    Email hello@highgroundclinic.com. High Ground will acknowledge your complaint within 2 business days and aim to resolve it within 30 days, keeping you updated along the way. Most complaints are resolved sooner. If you’re not satisfied with our response, our privacy policy lists the health complaints body in each state and territory.

  • How do I reach a person?

    Send a message through our contact page or email hello@highgroundclinic.com, and a person from our team aims to reply within 2 business days. For anything urgent, call 000.

  • Who can see my records?

    Your clinical record is held by High Ground and stored in Australia, and only authorised staff who need it for their role can access it. Electronic prescriptions are recorded in your My Health Record by default. Our privacy policy sets out who can access your information and how.