Reach a real person.

Ask us anything, before you book or once you're with us. Small questions are welcome. When you're ready to begin, a short intake online sets up your first nurse call.

Start with a nurse call

About 5 minutes online to start.

How to get in touch.

The easiest way to reach us is by email, or by sending a message through the form below. Tell us what's on your mind, even if you're not sure who to ask. We aim to acknowledge enquiries within two business days, and a person will write the reply.

Email: hello@highgroundclinic.com

Send us a message.

Send us a message and we'll get back to you. The more you can tell us, the more useful our reply will be. Share as much or as little as you're comfortable with.

Please don't include sensitive health details unless you choose to. If you do share them so we can help, you're consenting to us handling that information to respond to you, in line with our Privacy Policy. We treat anything you tell us as confidential.

A real person, within two business days.

If it's urgent.

This form isn't monitored around the clock, so please don't use it for anything urgent.

If you or someone else is in danger, or it's a medical emergency, call 000 now.

If you'd like to report a side effect or something that didn't feel right, please contact us so we can help. You can also report it directly to the Therapeutic Goods Administration (TGA) at tga.gov.au. Reporting helps keep care safe for everyone.

Already a patient?

If you're already with us, you can sign in to your patient account to manage your care and see what happens next. Between calls we check in, review how you're going, and stay reachable when you need us. If you have a question about your ongoing care, sign in or send us a message, and a person will get back to you.

Patient login

Who and where we are.

We're a registered Australian telehealth clinic, and our practitioners are registered with AHPRA. Here's who you're dealing with.

High Ground Healthcare Pty Ltd ABN 14 695 476 861 Level 19, 10 Eagle Street Brisbane, QLD 4000 hello@highgroundclinic.com